Shipping Policy

Thank you for shopping at Johnmychael.shop.
This Shipping Policy explains how and when your order will be processed, shipped, and delivered.


1. Order Processing Time

All orders are processed within:

  • 1–2 business days (Monday–Friday)

  • Orders placed on weekends or holidays will be processed the next business day

If we experience high order volume, processing may take an additional 1–2 days.


2. Shipping Time & Delivery Estimates

We offer worldwide shipping, including the United States, Canada, Europe, Australia, and more.

United States & Canada

  • Standard Shipping: 5–7 business days

Note: These are estimates. Actual delivery times may vary based on carrier delays, customs inspections, weather, or peak seasons.


3. Shipping Fees

We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.


4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Tracking link

  • Estimated delivery window

Tracking may take 24–48 hours to update.


5. Incorrect Address Disclaimer

Customers are responsible for providing the correct shipping address.
If an incorrect or incomplete address is provided:

  • We are not responsible for lost packages

  • Additional shipping fees may apply to resend the order

Please double-check your address before completing checkout.


6. Lost, Delayed, or Stolen Packages

We are not responsible for packages that are:

  • Marked as delivered but not received

  • Delayed due to carrier issues

  • Lost due to incorrect addresses

If your package is lost or shows no tracking updates, contact us at
📧 support@johnmychael.shop, and we will assist you in filing a claim with the carrier.


7. Order Changes & Cancellations

If you need to modify or cancel your order, please contact us within 12 hours of placing it.
After this period, orders may already be in processing and cannot be changed.


8. Contact Us

For help with shipping questions or issues, contact us:

📧 support@johnmychael.shop
🌐 www.johnmychael.shop